Privacy Policy

Effective Date: May 8, 2026
Brand It Graphix

Brand It Graphix (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, purchase products, interact with our e-commerce services, communicate with us, or engage with our digital advertising and marketing platforms.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Company name
• Payment information
• Account login credentials
• Order history
• Uploaded artwork, designs, logos, or files
• Customer service communications

Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Website usage behavior
• Referral URLs
• Pages viewed and time spent on pages
• Shopping cart activity
• Geographic location (approximate)
• Cookie identifiers and analytics data

Marketing & Advertising Data

We may collect information regarding your interactions with:

• Emails
• Advertisements
• Social media campaigns
• Promotional offers
• SMS or text campaigns (if applicable)

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders
• Provide customer support
• Manage accounts and transactions
• Deliver products and services
• Communicate regarding orders, updates, and inquiries
• Improve website functionality and user experience
• Personalize product recommendations and marketing
• Analyze website traffic and e-commerce performance
• Prevent fraud and maintain security
• Comply with legal obligations
• Conduct advertising and remarketing campaigns

We may also use aggregated, anonymized, or de-identified data for analytics, reporting, and business development purposes.

3. Email & Marketing Communications

By submitting your information or making a purchase, you may receive marketing communications from Brand It Graphix, including:

• Promotional emails
• Product announcements
• Campaign updates
• Seasonal offers
• Event invitations
• Educational or marketing content

You may unsubscribe at any time by:

• Clicking the “unsubscribe” link in marketing emails
• Contacting us directly
• Updating your communication preferences

Transactional emails related to purchases, invoices, shipping, or customer service may still be sent even if marketing communications are disabled.

4. Cookies & Tracking Technologies

Our website uses cookies, pixels, tags, and similar tracking technologies to improve functionality and analyze user behavior.

These technologies may be used for:

• Website performance
• Shopping cart functionality
• Analytics
• Personalized advertising
• Remarketing campaigns
• Social media integrations
• User session management

Third-party platforms we may use include, but are not limited to:

• Google Analytics
• Meta/Facebook Pixel
• LinkedIn Insights
• HubSpot
• E-commerce and payment providers

You may manage your cookie preferences through your browser settings or via the cookie consent tools on our website.

Please note that disabling cookies may impact website functionality and e-commerce features.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• E-commerce platforms
• Shipping carriers
• Marketing and advertising providers
• Website hosting providers
• CRM and email platforms
• Analytics providers
• Fraud prevention services
• Legal or regulatory authorities, when required by law

All third-party service providers are expected to maintain reasonable security and confidentiality standards.

6. Payment Information

Payments made through our e-commerce website are processed by secure third-party payment processors. Brand It Graphix does not store full payment card information on our servers.

Payment processors maintain their own privacy and security practices in compliance with applicable payment industry standards.

7. Data Retention

We retain personal information only as long as reasonably necessary for:

• Order fulfillment
• Customer support
• Tax and accounting obligations
• Legal compliance
• Fraud prevention
• Business operations

When information is no longer required, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your state, country, or region, you may have rights regarding your personal information, including:

• Access to your data
• Correction of inaccurate data
• Deletion of personal data
• Restriction or objection to processing
• Data portability
• Withdrawal of consent
• Opt-out of targeted advertising

Residents of states with applicable consumer privacy laws (including Texas, California, Colorado, Virginia, Connecticut, Utah, and others) may submit privacy-related requests by contacting us.

We may verify your identity before processing certain requests.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no online transmission or storage system can be guaranteed 100% secure. Users submit information at their own risk.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

12. SMS & Mobile Communications

If you opt into SMS communications, you consent to receive text messages related to:

• Orders
• Promotions
• Customer service
• Marketing campaigns

Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP.

13. International Users

If you access our website outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal or regulatory changes
• Technology updates
• Business practices
• Website functionality improvements

Updated versions will be posted on this page with a revised effective date.

15. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Brand It Graphix
Website: www.branditgraphix.com
Email:branditgraphix@bigcompany.com